Australian High Commission
Republic of Kenya

Passport Sevices


Welcome to the Passport Office. We provide passport services to Australians in Kenya from our Passport Offices located in Nairobi and Consulate in Uganda


Child Passport Application Requirements:

  • A fully completed application form (PC8), complete this via
  • Your Child’s birth certificate.
  • Proof of the Child’s Australian Citizenship.
  • Passport size photos – not older than 6 months. Find the Photo guidelines here. Bring along two passport photos (hard copies) and send an unedited digital photo in JPEG format to our email on [email protected].
  • A guarantor to fill and sign the guarantor section 11 of the form as well as the endorse the passport photo.
  • Copies of valid IDs for both parents e.g., Australian passport/ foreign ID.
  • All court documents relating to the mobility or custody of the child if any exist.
  • If the child’s name is changing, an approved name change document.
  • Proof of address for the lodging parent e.g. utility bills or B-11 form confirming current residential address.
  • Child passport Fee. Contact the Nairobi Passport Office on [email protected]
  • The passport processing times is approximately between 4 to of 6 weeks for a full validity passport.


Adults Passports Renewal Requirements:

  • A fully completed passport application form (PC7). This can be completed via our passport website
  • Your most recent passport copy of Bio page.
  • Passport Fee (10-year validity).  Contact the Nairobi Passport Office on [email protected]
  • Passport size photos – not older than 6 months. Find the Photo guidelines here.Bring along two passport photos (hard copies) and send an unedited digital photo in JPEG format to our email on Nair.Passports
  • Proof of residential address e.g. utility bills or B-11 form confirming current residential address.


In-person applications

Whether you are renewing your passport or applying for the first time, you are required to make advance booking for an appointment.  Clients without an appointment will only be seen in exceptional circumstances. Appointments can be booked here or via the ‘Book Appointment Button’ below

Further information about booking appointments is available here


Via Postal Mail

Adult Passport Renewals for eligible applicants can be lodged via postal mail. The same applies to Child Passport Renewals for eligible applicants. These are Children who have previously held an Australian passport and are aged up to and including 15 years old.

All mailed in passport applications should be addressed to:

Passport Section

Australian High Commission, Nairobi

Street address:   Limuru Road, Rosslyn

Postal address:    P.O. Box 3008 - 00621, Nairobi, Kenya


if you are unable to collect the passport in person, please arrange a courier service to collect the document from the consular section of the Australian High Commission, Nairobi, Kenya. All costs associated with the courier services are the responsibility of the client.


General Information

How to apply for Passport in Person
Child Passport Renewal via Postal Mail
Adult Passport Renewal via Postal Mail


Passport Fees

Passport fees are payable by MPESA, Bank Transfer, credit or debit card at the nominated exchange rate (which is subject to variations.)

MPESA -Payment Instructions:

PAYBILL: 880100
Account number: 6605330013 (NCBA Australian High Commission)
If you pay by MPESA please send us the following details on email: [email protected] or [email protected]

  • Date Paid
  • Amount Paid
  • Name of the Applicant/ or person whose application is being processed
  • MPESA Reference number

Bank Transfer Payment Instructions:

Account Name:    Australian High Commission
Account Number: KES 6605330013
 USD 6605330029
Bank Name:         NCBA Bank
Branch code and Branch Swift code - 07007
International Swift code is CBAFKENX
Branch Name- Village Market, Nairobi


Emergency passport

In special circumstances an emergency passport can be issued to Australian citizens where either they cannot complete all requirements (other than identity, citizenship and entitlement) for the issue of a full validity passport, or they can complete all requirements but there is an exceptional need to travel urgently.

The Emergency passport can be issued within 3-4 business days, contains only 5 visa pages and its validity is usually limited to a period of seven months.  A full validity passport may be applied for simultaneously, utilising the same application as for the Emergency Passport. 

It is the responsibility of the holder to ensure the travel document is suitable for entry, transit and exit for any ongoing travel including visa requirements. 

If you need to travel within the next 48 hours, please contact the Australian High Commission immediately.


Is your passport lost or stolen in East Africa?

  • Report the loss or theft online
  • Contact the Australia High Commission in Nairobi via email at  [email protected] or on the numbers listed above, during local business hours.
  • Call the Australian Passport Information Service on 131 232 from within Australia.
  • Seek more information on the Australian Passports Office website.