Australian High Commission
Republic of Kenya

Consular Assistance

We provide consular assistance to Australian citizens and permanent residents travelling or living in Kenya, Uganda, Burundi, Rwanda and Tanzania. Please note that the Australian High Comission is limited in the consular assistance it can provide to Australians in Somalia. Our capacity to assist you is influenced by local laws and conditions, international rules governing consular work, and by the cooperation offered by persons and organisations outside the Australian Government.

Please visit the Consular Services Charter to find out more information on the consular services and assistance that can be provided by the Australian Government.

 Australians overseas

Smartraveller has the latest, authoritative travel advice so you can be informed and prepared about overseas travel. Subscribe to receive travel advice updates - by simply supplying your name and email address – straight to your inbox.

 In a crisis, DFAT will activate a citizen registration portal via the DFAT website and Smartraveller. It will make it easier for you or someone you know to contact the Australian Government if you need help. It will supplement the consular emergency hotline.

As always, we encourage Australians overseas to stay in touch with friends and family and let them know you’re safe.

''If you need immediate assistance, you can call the Australian High Commission on +254 20 427 7100 or the Consular Emergency Centre after hours on +61 2 6261 3305 from overseas or 1300 555 135 from within Australia”. 

Visit to subscribe or connect with Smartraveller on Facebook and Twitter.