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Head of Mission - Ms Alison Chartres
Ms Chartres is a senior career officer with the Department of Foreign Affairs and Trade (DFAT). She was most recently Assistant Secretary, Development Policy and Education Branch. Ms Chartres has served overseas as Counsellor, Australian Mission to the United Nations, New York; Deputy Development Coordinator, Regional Assistance Mission to Solomon Islands (RAMSI); Adviser, Solomon Islands Peace Monitoring Council; and as Second Secretary, Australian High Commission, Port Moresby.
The Australian High Commission in Kenya is also accredited to Burundi, Rwanda, Somalia, Tanzania and Uganda, as well as the East African Community (EAC), the United Nations Environment Programme (UNEP), and the United Nations Human Settlements Programme (UN-Habitat). It is also a friend of the International Conference of the Great Lakes Region (ICGLR).
Australia has an Honorary-Consul in Uganda.
Australian High Commission, Nairobi
Street address: Riverside Drive (400m off Chiromo Road), Nairobi
Postal address: P.O. Box 39341-00623, Nairobi, Kenya
- email@example.com (general enquiries)
- immigration (visa and citizenship enquiries - select 'Nairobi' in the overseas post drop down)
- firstname.lastname@example.org (consular enquiries - for Australian Citizens ONLY; not for visa enquiries)
- Switchboard: (+254-20) 4277 100
- Immigration and Visa Enquiries: (254-20) 4277 160
- Main High Commission: (+254-20) 4277 139
- Department of Home Affairs: (+254-20) 4277 189
- Chancery: 7.45am to 4.30pm Monday to Thursday and 7.45am to 12 noon on Friday
- Visa, immigration and citizenship counter hours (by appointment only): 9 am to 11 am Monday to Friday
- Except for public holidays (see below).
Parking: Please note that the Australian High Commission in Nairobi does not have visitor parking. The closest parking is at the Chiromo Funeral Parlour, 400m down the hill from the chancery.
Australian Consulate, Uganda
Street Address: Australian Consulate Plot 22, Acacia Avenue, CNOOC Building, 3rd Floor, Left wing , Kampala, Uganda
(Next to Khana Khazana)
Postal Address: P. O. Box 9421, Kampala, Uganda
Phone: +256 393 515 865
Working hours: Mondays to Fridays, 9.00 am to 12.30 p.m and 2.00 p.m to 5.00 p.m
In 2018, the High Commission will be closed on:
- Monday 01 January New Year’s Day
- Friday 26 January Australia Day
- Friday 30 March Good Friday
- Monday 02 April Easter Monday
- Wednesday 25 April Anzac Day
- Tuesday 01 May Labour Day
- Monday 28 May Reconciliation Day
- Monday 01 October Labour Day
- Wednesday 12 December Jamhuri Day
- Tuesday 25 December Christmas Day
- Wednesday 26 December Boxing Day
- Thursday 27 December Additional DFAT Holiday
- Friday 28 December Additional DFAT Holiday
- Monday 31 December Additional DFAT Holiday
EMPLOYMENT OPPORTUNITY: AUSTRALIAN HIGH COMMISSION NAIROBI
Protocol/Travel Officer - LE 4
The Australian High Commission is seeking a suitably experienced and qualified person to fill the position of Protocol/Travel Officer in the Consular and Administration section of the Department of Foreign Affairs and Trade (DFAT).
About the Department of Foreign Affairs and Trade
The role of the Department of Foreign Affairs and Trade is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high quality overseas aid program and helping Australian travellers and Australians overseas.
The department provides foreign, trade and development policy advice to the Australian Government. DFAT also works with other Australian government agencies to drive coordination of Australia’s pursuit of global, regional and bilateral interests.
About the position
Under general direction, the Protocol and Travel Officer delivers protocol services to the Australian High Commission (AHC). The role also coordinates travel arrangements for the AHC in accordance with DFAT policies and procedures.
The key responsibilities include but are not limited to: independently
- Managing and coordinating protocol liaison services with local government offices, authorities and other embassies/high commissions
- Preparing Notes Verbale (TPNs) and other correspondence on protocol matters, and maintaining records of TPNs provided to the Ministry of Foreign Affairs (MFA), other diplomatic missions and international organisations
- Updating and maintaining the AHC guidelines and undertakings on Diplomatic Immunities, Privileges and Procedures
- Coordinating all protocol matters relating to obtaining customs clearances, and port and airport clearance approvals for the transportation of all High Commission goods
- Arranging Diplomatic Visas, Diplomatic Identity Cards and Kenyan Driving licenses for A-based staff and their dependents
- Developing and maintaining relationships with the MFA, Government of Kenya departments and local authorities, and attending to protocol and administrative matters
- Negotiating and maintaining up-to-date hotel rates and agreements with hotels for use by the High Commission, Canberra officials and other posts
- Providing visit coordination and support for official delegations, including selecting, recommending and finalising hotel accommodation and logistical arrangements
- Arranging official domestic and international travel and accommodation for A-based staff, local staff and official visitors, including calculation and monitoring of travel allowances and acquittals
- Maintaining a movement requisition register for official travel and a register to track A-based assisted leave entitlements and utilisation of assisted leave fares
- Participating in the lunchtime and Friday afternoon reception duty roster
- Prior work experience in a similar role or like organisation
- Demonstrated communication and liaison skills including excellent customer service skills and ability to work with clients and colleagues in an efficient and helpful manner
- Proven computer skills, particularly in the use of Microsoft Office software
Starting monthly salary for LE4 is KES 173,090.00. The successful candidate will be expected to provide evidence of entitlement to work in Kenya by virtue of citizenship or relevant work permit.
- Experience liaising with the Ministry of Foreign Affairs, Government agencies county authorities, other diplomatic missions and international organisations
- Experience providing travel services
- Knowledge of customs process for importation of personal items of diplomatic officers
- Ability to manage own workload, meet deadlines, take initiative, adapt and respond to challenges and set priorities
- A strong understanding of the importance of client service
- Management skills and ability to build productive working relationships
- Fluent command of English and Kiswahili
- Sound judgement, strong communication and interpersonal skills
- Ability to work in an international context and cross-cultural environment
If you believe you fulfil the requirements of the position, you are invited to submit an application that demonstrates that you meet the requirements of the selection criteria. Your application should clearly explain the reasons why you are suitable for the position. Please include a resume with full details of 3 referees that can be contacted.
Applications should be emailed to Nair.email@example.com . Only applications that fully meet the selection criteria will be considered.
Closing date for applications is 17:00hrs, Thursday 29 November 2018.
Late applications will not be accepted. Only shortlisted candidates will be contacted.