Australian High Commission
Republic of Kenya

About us

About us


Go to:   Countries of Accreditation   |   Contact us   |   Honoury Consul in Kampala   |   Public holidays   |   Job vacancies and tenders


Head of Mission  -  Ms Alison Chartres

Ms Chartres is a senior career officer with the Department of Foreign Affairs and Trade (DFAT). She was most recently Assistant Secretary, Development Policy and Education Branch. Ms Chartres has served overseas as Counsellor, Australian Mission to the United Nations, New York; Deputy Development Coordinator, Regional Assistance Mission to Solomon Islands (RAMSI); Adviser, Solomon Islands Peace Monitoring Council; and as Second Secretary, Australian High Commission, Port Moresby.


Countries of Accreditation

The Australian High Commission in Kenya is also accredited to Burundi, Rwanda, Somalia, Tanzania and Uganda, as well as the East African Community (EAC), the United Nations Environment Programme (UNEP), and the United Nations Human Settlements Programme (UN-Habitat). It is also a friend of the International Conference of the Great Lakes Region (ICGLR).

Australia has an Honorary-Consul in Uganda.


Contact us

Australian High Commission, Nairobi

Street address:    Riverside Drive (400m off Chiromo Road), Nairobi

Postal address:    P.O. Box 39341-00623, Nairobi, Kenya

Email addresses:

Social media:

Telephone Numbers:

  • Switchboard:  (+254-20) 4277 100
  • Immigration and Visa Enquiries: (254-20) 4277 160

Fax Numbers:

  • Main High Commission:   (+254-20) 4277 139
  • Department of Home Affairs:  (+254-20) 4277 189

Working hours: 

  • Chancery:  7.45am to 4.30pm Monday to Thursday  and 7.45am to 12 noon on Friday
  • Visa, immigration and citizenship counter hours (by appointment only):   9 am to 11 am Monday to Friday  
  • Except for public holidays (see below).

Parking:   Please note that the Australian High Commission in Nairobi does not have visitor parking. The closest parking is at the Chiromo Funeral Parlour, 400m down the hill from the chancery.

Australian Consulate, Uganda

Patrick Bitature
Honourary Consul
Australian Consulate in Uganda

Street Address:   Australian Consulate Plot 22, Acacia Avenue, CNOOC Building, 3rd Floor, Left wing , Kampala, Uganda
(Next to Khana Khazana)

Postal Address:   P. O. Box 9421, Kampala, Uganda

Phone:   +256 393 515 865


Working hours:  Mondays to Fridays, 9.00 am to 12.30 p.m and 2.00 p.m to 5.00 p.m

Public Holidays

In 2018, the High Commission will be closed on:

  • Monday            01 January            New Year’s Day
  • Friday               26 January             Australia Day
  • Friday               30 March                 Good Friday
  • Monday           02 April                     Easter Monday
  • Wednesday   25 April                     Anzac Day
  • Tuesday          01 May                      Labour Day
  • Monday           28 May                      Reconciliation Day
  • Monday           01 October             Labour Day
  • Wednesday   12 December         Jamhuri Day
  • Tuesday          25 December        Christmas Day
  • Wednesday   26 December         Boxing Day
  • Thursday        27 December         Additional DFAT Holiday
  • Friday              28 December         Additional DFAT Holiday
  • Monday          31 December         Additional DFAT Holiday


Employment Opportunites


Protocol/Travel Officer - LE 4

The Australian High Commission is seeking a suitably experienced and qualified person to fill the position of Protocol/Travel Officer in the Consular and Administration section of the Department of Foreign Affairs and Trade (DFAT).

About the Department of Foreign Affairs and Trade

The role of the Department of Foreign Affairs and Trade is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high quality overseas aid program and helping Australian travellers and Australians overseas.

The department provides foreign, trade and development policy advice to the Australian Government. DFAT also works with other Australian government agencies to drive coordination of Australia’s pursuit of global, regional and bilateral interests.


About the position

Under general direction, the Protocol and Travel Officer delivers protocol services to the Australian High Commission (AHC). The role also coordinates travel arrangements for the AHC in accordance with DFAT policies and procedures. 

The key responsibilities include but are not limited to: independently

  • Managing and coordinating protocol liaison services with local government offices, authorities and other embassies/high commissions
  • Preparing Notes Verbale (TPNs) and other correspondence on protocol matters, and maintaining records of TPNs provided to the Ministry of Foreign Affairs (MFA), other diplomatic missions and international organisations
  • Updating and maintaining the AHC guidelines and undertakings on Diplomatic Immunities, Privileges and Procedures
  • Coordinating all protocol matters relating to obtaining customs clearances, and port and airport clearance approvals for the transportation of all High Commission goods
  • Arranging Diplomatic Visas, Diplomatic Identity Cards and Kenyan Driving licenses for A-based staff and their dependents
  • Developing and maintaining relationships with the MFA, Government of Kenya departments and local authorities, and attending to protocol and administrative matters
  • Negotiating and maintaining up-to-date hotel rates and agreements with hotels for use by the High Commission, Canberra officials and other posts
  • Providing visit coordination and support for official delegations, including selecting, recommending and finalising hotel accommodation and logistical arrangements
  • Arranging official domestic and international travel and accommodation for A-based staff, local staff and official visitors, including calculation and monitoring of travel allowances and acquittals
  • Maintaining a movement requisition register for official travel and a register to track A-based assisted leave entitlements and utilisation of assisted leave fares
  • Participating in the lunchtime and Friday afternoon reception duty roster


  • Prior work experience in a similar role or like organisation
  • Demonstrated communication and liaison skills including excellent customer service skills and ability to work with clients and colleagues in an efficient and helpful manner
  • Proven computer skills, particularly in the use of Microsoft Office software

Starting monthly salary for LE4 is KES 173,090.00. The successful candidate will be expected to provide evidence of entitlement to work in Kenya by virtue of citizenship or relevant work permit. 

Selection Criteria 

  • Experience liaising with the Ministry of Foreign Affairs, Government agencies county authorities, other diplomatic missions and international organisations
  • Experience providing travel services
  • Knowledge of customs process for importation of  personal items of diplomatic officers
  • Ability to manage own workload, meet deadlines, take initiative, adapt and respond to challenges and set priorities
  • A strong understanding of the importance of client service
  • Management skills and ability to build productive working relationships
  • Fluent command of English and Kiswahili
  • Sound judgement, strong communication and interpersonal skills
  • Ability to work in an international context and cross-cultural environment

Application requirements:

If you believe you fulfil the requirements of the position, you are invited to submit an application that demonstrates that you meet the requirements of the selection criteria.  Your application should clearly explain the reasons why you are suitable for the position. Please include a resume with full details of 3 referees that can be contacted.

Applications should be emailed to .  Only applications that fully meet the selection criteria will be considered.

Closing date for applications is 17:00hrs, Thursday 29 November 2018.

Late applications will not be accepted. Only shortlisted candidates will be contacted